FAQよくある質問
Frequently Asked Questions.
- Is there a dress code at your restaurant?
- We do not enforce a specific dress code at our restaurant.
- Is your establishment a hotel?
- No, we discontinued our operations as a hotel in 2005.
We are currently operating as a restaurant and banquet hall.
- Do you cater to children?
- Yes, we offer special seating and meals for children.
- Do you accommodate vegetarians?
- The availability of vegetarian options at our restaurant and in private dining rooms is as follows:
◎Lunch time:
・We regret to inform you that we can not accommodate vegetarian diets (no à la carte options available).
◎Dinner time:
・You are welcome to select items from our à la carte menu that meet your dietary needs..
・For detailed information about ingredients, please feel free to ask our staff on the day of your visit.
・If you wish to modify the course menu, we are more than willing to do so. As our chef will need to verify alternative ingredients and adjust the menu accordingly. Therefore, it may take a few days before we can confirm whether or not we can accommodate your request.
- Do you accommodate gluten-free diets?
- The availability of gluten-free options at our restaurant and in private dining rooms is as follows:
◎Lunch time:
・We regret to inform you that we can not accommodate gluten-free diets (no à la carte options available).
◎Dinner time:
・You are welcome to select items from our à la carte menu that meet your dietary needs..
・For detailed information about ingredients, please feel free to ask our staff on the day of your visit.
・We do not accommodate changes to the course menu for gluten-free diets.
・Unfortunately, we do not offer gluten-free substitutes for bread or focaccia.
- I'm celebrating a special occasion or birthday. Can you do anything special?
-
We can write a message in chocolate on your dessert plate at no extra charge.
If you reserve by the day before, we can arrange a cake or flowers for an additional charge.
Please let us know about any other requests or surprises when making your reservation.
We will do our best to help.
Celebration Cake (Round)
- Size
- Shortcake
- S1–2 guests
- ¥1,500
- M2–3 guests
- ¥2,000
- L3–4 guests
- ¥2,500
- Can I visit without a reservation?
- Yes. You are welcome to visit our restaurant or lounge without a reservation, although we recommend booking in advance. Please note that lunch service and dinner service before holidays can be especially busy, and we may be unable to seat walk-in guests.
Private dining rooms and banquets require a reservation at least two days in advance.
- When do reservations open?
- Reservations for the restaurant and lounge open on the first day of the month before your visit.
For example, reservations for March 20 open on February 1.
Reservations for private dining rooms and banquets differ between weekdays and weekends/public holidays. For weekday private dining or banquets, please contact us; reservations may be possible more than one year in advance. For weekends and public holidays, reservations open on the first day of the month two months before your visit.
For example, reservations for March 20 open on January 1.
- What is your policy on smoking?
- Smoking is prohibited in our dining, lounge, and lobby areas.
However, we do provide designated smoking areas.
- Do you accept credit card payments?
- Yes, we accept all major credit cards for payment.
- Can I pay with Apple Pay or Google Pay?
- We apologize, but we do not accept Apple Pay or Google Pay currently.
- Do you provide outdoor seating?
- We apologize, but we currently do not offer outdoor seating.
- Do you offer free Wi-Fi?
- Yes, we offer complimentary Wi-Fi for our guests.
Please ask our staff for the passcode upon arrival.
- Can I make a reservation at your restaurant?
- Yes, we accept reservations.
Please fill out our booking form and we will respond to your request and any queries via email.
